Author: Lambert Gábor

Green Card Bureau

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Green Card Bureau

Introduction

As per the definition determined by Act LXII of 2009  on Insurance Against Civil Liability in Respect of the Use of Motor Vehicles, the National Bureau is an organisation of Hungarian motor insurers providing compulsory motor liability insurance cover. This organisation is taking care of tasks related to co-ordination, the claims handling and settlements in the framework of the international Green Card System.

The history and aims of the Green Card system

Compulsory motor liability insurance was established in Europe between the First and Second World Wars in order to ensure the necessary indemnity for the traffic victims.

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Countries participating in the International Green Card System

In June 1952 the resolution of the Inland Transport Committee established the Green Card System with the participation of eight countries with effect from 1st January 1953. The eight countries were: Austria, Belgium, France, Netherlands, Great Britain, Sweden, Switzerland and the Federal Republic of Germany. Within a half-year, another four countries (Denmark, Norway, Finland, Ireland) joined this system. In the next few years, most European countries followed them. Hungary has been participating in the Green Card system since 1961.

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Council of Bureaux

With a permanent location in London (and co-operating with the Economic Commission for Europe of the United Nations), the Council of Bureaux (CoB) is the main governing and representative body of the Green Card System. (established in November 1951.)

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The Green Card Agreement (Uniform Agreement between Bureaux)

The Green Card Agreement is based on two principles:

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Multilateral Guarantee Agreement (15th March 1991)

Due to the increase of the international motor vehicle traffic the idea to facilitate the operation of the system changed in spite of the satisfactory functioning of the Green Card system. The members of the Green Card system raised the idea of concluding supplementary agreements which are aimed at the elimination of producing and controlling the Green Card as a documentary evidence of the insurance cover.

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Internal Regulations (new unified agreement (1st July 2003)

During the parallel operation of the Uniform Agreement and its further development, the Multilateral Guarantee Agreement the idea of unification of the two agreements was first raised in 1999. The differences in the texts and as a consequence of this the different interpretations underlined the necessity of the unification.

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Frontier Insurance

According to Directive 2009/103/EC (Motor Insurance Directive), every vehicle normally based in the territory of a third country must, before entering the territory of Hungary, be provided either with a valid Green Card or with a certificate of frontier insurance establishing that the vehicle is insured in accordance with the Directive.

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Public documents

Hungarian Insurance Companies underwriting Motor Insurance

Claims Representatives of the Hungarian Insurance Companies

New Hungarian Registration Plates

Indemnity Account

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Indemnity Account

The contractual system of the compulsory motor liability insurance was introduced on 1st July 1991 . The respective law (Gov. Dec. No. 58/1991. IV. 13.) assigned the Association of the Hungarian Insurance Companies to handle an isolated account of funds for those losses, that – in spite of the obligation to conclude an insurance contract – were caused by an uninsured or under some circumstances, by an unknown user of a vehicle, and to indemnify the respective claimants. From 1st July 1991 until 31st December 1995, in accordance with the insurers having started writing compulsory motor liability insurance, this duty of the Association (MABISZ) was administered via the Hungaria Insurance Company. In line with a further decision of the member companies, the Motor Claims Office of the Association of Hungarian Insurance Companies (Hungarian abbreviation: ESZE, former MABISZ GKI) was set up, starting its activity on 1st January 1996. One of the main tasks of this organization would be the settlement of the above-mentioned losses.

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Although the wording of the law has been repeatedly amended, and as a consequence, the addressee of the obligation to fulfill this task has been changed, our office is steadily conducting this activity. Currently we are acting as the trustee of the Indemnity Account stipulated by the Gov. Dec. No. 171/2000 (X. 13.). When conducting our activities, we are closely cooperating with the member companies writing motor insurance risks. We may rely to a great extent on their preparation work relating claims handling. You may find some useful information about this topic on the front page under General information regarding claim reporting.

When should the trustee of the Indemnity Account settle the loss of a claimant?

1. When the loss was caused by using the motor vehicle of a registered user, who – despite the legal obligation to conclude an insurance contract – was uninsured, regardless to whether or not the motor vehicle was driven by the user or by anybody else with his/her approval or knowledge, or even in an unlawful manner.

2. When the loss was caused by the motor vehicle of an unknown user, however, with due consideration to the limitations and exclusions specified in the respective law.

3. In addition, the trustee of the Indemnity Account is obliged to settle the loss of the non-liable party, in case it is disputed whether the Indemnity Account or an insurance company is legally obliged to indemnify the claimant.

4. Finally, the trustee of the Indemnity Account has to advance the amount of indemnity to the non-liable party, not being the insured of those insurance companies, who are disputing which one of them is obliged to settle the claim of the innocent claimant in lieu of their insured client.

In case the loss was caused by the use of a motor vehicle of an uninsured user who had been obliged to conclude an insurance contract, the claimant is entitled to the same amount of indemnity – up to the coverage limits set by the law – as if any of the liability insurers would have to settle the loss on the basis of a valid insurance contract.

Publications

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Publications

Yearbooks

The Hungarian Insurance Companies’ Yearbooks are prepared based on our members’ annual financial data. The goal of these Yearbooks is to provide information about the insurance companies’ annual results and to allow the reader to compare the industry’s trends and indicators historically.

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Reports

Since Q3 2000 on a quarterly and since 2017 on an annual basis, the Association of Hungarian Insurance Companies collects key data of the Hungarian insurance market and displays them on its website. Such key data are premium income by insurance type / major product categories and by company, and total premiums by insurance type, annual claim expenditure, closing portfolio and portfolio premiums.

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Annual reports

The Association of Hungarian Insurance Companies – in accordance with the law – publishes its annual reports (available only in Hungarian).

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Contact us

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Contact us

MABISZ Association of Hungarian Insurance Companies
(Magyar Biztosítók Szövetsége)

E-mail: info@mabisz.hu

Address: H-1062 Budapest, Andrássy út 93.

Phone: (+36 1) 802-8400

Fax: (+36 1) 802-8499

Postal Address: H-1364 Budapest, P.O.B. 236

Tax number: 19638672-2-42

Account number: 10300002-20326416-00003285

ESZE Motor Insurance Bureau
(Elkülönített Szervezeti Egység, former MABISZ GKI)

E-mail: mabiszesze@mabisz.hu

Address: 1062 Budapest, Andrássy út 93.

Postal Address: ESZE — 1381 Budapest 62., Pf. 1297

Tax number: 19638672-2-42

Account number: 10300002-20326416-00003285

In case of sending us a mail, please use our postal address.

Phone (switchboard): (+36 1) 802-8400

Fax: (+36 1) 802-8499

Claims report: kar@mabisz.hu

Office hours: Monday-Thursday 8-16h, Friday 8-13:30

Information on complaint handling can be found on this page.

Please see this information regarding our claim management.

Introduction

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The main objective of our association

Representation and protection of the interests of the Hungarian insurance profession. In addition, our association considers among its tasks the coordination and management of activities within our members’ common interest such as prevention of damage, education, protection against insurance fraud.

Our brief history

Since the end of the insurance monopoly in Hungary (1986), several insurance companies have been established in the country. The role of state-owned insurance companies was taken over by the newly formed public limited companies and insurance associations. At the same time, there was a radical change in the legal field of insurance, which required companies to concentrate their interests in a professional association.

On November 14. 1990. eight insurance companies founded the Association of Hungarian Insurance Companies (MABISZ).

Until now, the Hungarian insurance companies, insurance associations and the majority of hungarian branches of EU member states’ insurers joined MABISZ.

The activities of MABISZ

MABISZ’s activities are divided into two main areas: the professional advocacy activities of the association and the tasks related to third-party insurance.

Advocacy

In the framework of the association’s advocacy activity, the aim of our association is to represent the Hungarian insurance profession and to protect its interests. In addition, our association considers among its tasks the coordination and management of activities within our members’ common interest (eg prevention of damage, education, protection against insurance fraud). The MABISZ’s divisions provide a forum where experts working in common areas can exchange their knowledge. In order to support the research and the work on damage prevention, we are working on a single damage statistics system and several common damage databases.

Being part of the European Union, the Hungarian insurance market is in close contact with EU bodies and other Member States. In order to maintain these relationships, MABISZ is a member of Insurance Europe, a European umbrella organization for insurance associations and keeps in touch with a number of other international organizations.

In the context of MABISZ’s social commitment, it places great emphasis on consumer protection, professional information on insurance and the education of the general public. In this spirit, our website also contains a number of information materials. MABISZ publishes several publications annually to the general public and its members, including the MABISZ Yearbook, as well as a press review (Insurance Review) and a professional journal (Insurance and Risk). The report of MABISZ can be seen here.

Tasks concerning third-party insurances

The MABISZ’s Separated Organization Unit (ESZE) has a statutory mandate for dealing with tasks concerning third-party insurances. Among other things, it handles the Compensation Account which provides compensation to victims who were harmed by vehicles lacking third-party insurance, or in other cases, when the one causing damage is unknown. Also MABISZ ESZE manages the Compensation Fund which role is to compensate people, who had their third-party insurance at insurers becoming insolvent. MABISZ ESZE also operates the Information Center for international claims settlement and the Hungarian Green Card Office. An also known activity is the operation of Central Damage History Registry for registering damages and Bonus-Malus degrees.

Executive Management:

Members:

Kisbenedek Péter

Zatykó Péter

Bertrand Woirhaye

Sztanó Imre

dr. Zolnay Judit

Lehel Gábor

Pandurics Anett

President

Erdős Mihály

Vice-President

Controlling Committee

Colleagues:

Dr. Molnos Dániel Secretary general

Dr. Kerékgyártó Csaba Head of Non-Life Insurance Division
and Head of General Secretariat

Lambert Gábor Head of communication

Dr. Farkas Ramón Head of life Insurance Division

Kéri Zsuzsanna Head of Financial Accounting
and Controlling Department

Dr. Svecz Mária Head of Committee

Lencsés Katalin Head of Committee

Dr. Juhász Istvánné Head of Committee

Mészáros László Head of IT department

Szilágyi József Head of IT department

Czirók Zsófia Head of Secretariat

Members:

Dr. Péterfi Éva

Kiss Marianna

Bognár Gábor

Dr. Guba Imre

Lilli Róbert

President

Staff of the Bureau

Szabó Mihály, Head of Motor Claims Division

Dr. Rumi Tamás, Head of International Motor Claims Division

Kéri Zsuzsanna, Finance and Accounting

Dr. Horváth Zoltán, Chief Legal Officer

Bauer Zoltán, Head of Department

Turi István András, Head of Group

Dr. Varga Kristóf, Head of Group

Csillik Dalma Head of Group

Standing Committees, Commissions and Sections of MABISZ

Standing Committees and Commissions:

  • Health, Accident and Underwriting Committee
    • Medical Underwriting Commission
    • Travel Insurance Commission
  • Life Insurance Committee
  • Motor Insurance Committee
    • Motor Claim Settlement Commission
  • Communications Committee
  • Poperty Insurance Committee
    • Liability Insurance Commission
    • Industrial and Technical Insurance Commission
    • Homeowners’ and SMEs’ Insurance Commission
    • Agricultural Insurance Commission
    • Cargo Insurance Commission
    • Property Safety and Lost Prevention Commission
  • Business Committee

Sections:

  • Actuarial Section
  • Internal Audit Section
  • CFO Szekció
  • HR Section
  • IT Section
  • Legal Section
  • Financial Section
  • Oktatási Szekció

CEO Club

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Key Documents

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Key Documents

Article

The Association of Hungarian Insurance Companies was founded and is operated by domestic insurers, in order to validate and protect their common professional interests, to raise the standards of professionalism and financial culture and to provide tasks linked to insurance institutions.

Code of Ethics

The Association of Hungarian Insurance Companies has written the Code of Ethics and Competition in parallel with the creation of insurance market during the regime change. The Code of Ethics and Competition of the Hungarian Association of Insurer Companies is not equal with the Behaviour Codex of the Law on Unfair Commercial Practices.

Privacy Statement

MABISZ is committed to the protection of personal data and takes the appropriate and necessary measures within its competence to ensure that risks caused during completing its functions and during the use of www.mabisz.hu remain in the safe level in accordance with the relevant Hungarian and European legislation.

Consumer Protection Policy

MABISZ and its member insurance company consider their priority to promote consumer protection as fully as possible within the entire insurance sector. For this purpose it has established a Consumer Protection Policy. The Consumer Protection Policy of MABISZ is not equal with the Behaviour Codex of the Law on Unfair Commercial Practices.

Events

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Events

The Association also seeks to demonstrate the individual and social benefits of insurance through large-scale events.
The MABISZ Conference is one of the most important events of the insurance companies in Hungary. One of MABISZ’s initiatives is the ‘Safety week’ for drawing attention to the safety of children and every other passenger. The ‘Secure yourself’ is a competition to sensitize the population, especially young people on the subject of insurances.

Conference

The annual international conference of the Association of Hungarian Insurer Companies is one of the most prominent event of the Hungarian insurance industry. The focus of the conference is always the customer service, the latest trends and the presentation of challenges. In addition, the event is also a special meeting for the sector’s decision-makers.

Safety Week

In 2017, at the initiative of MABISZ, a road safety and insurance themed week, called Safety Week was launched.
MABISZ co-organize the week with the National Accident Prevention Committee of the National Police Headquarters (ORFK-OBB). MABISZ cooperates with a number of organizations in connection with the themed week.

Secure Yourself! Competition

The competition targets the young generation, it aims to sensitize their interest in the insurance industry and to strengthen the relationship between the university students and the sector.
The event is organized by Case Solvers, which is itself a youthful company. They want to train the youngsters in a many-sided, problem-oriented way.

Public Procurement Conference

The presentations at this conference are about procuring insurance services and the requirements related to procuring building insurances.